Casestudies
27 February 2008
Euroview Manufacturing Limited
With an outstanding record of success, Euroview comprises two companies: Essex Safety Glass and Village Glass. The former is a leading edge glass toughener and processor supplying solutions to the building services industry through use of the latest technology. The company prides itself on delivering on time and precisely to specification – a critical feature when dealing with expensive finished products. Village Glass manufactures, supplies and fits high quality double glazing and conservatories within the residential market.
Both companies have been supported by APC Solutions for more than nine years. Technology is at the heart of these operations; without continuity of access to CAD and office systems the business would not be able to function. APC provides a complete package of support to the IT infrastructure, which includes PCs, networking, cabling and some telephones. They have also installed three radio links to enable the two Euroview sites to communicate cost effectively; the team also supports a Wire3 link and a Proxim backup link.
The clearly defined business benefits of the support package from APC have included exceptional levels of response to call outs, telephone support, ongoing system support, upgrades, and service of computer and communications hardware. Scott Sinden is Managing Director of Essex Safety Glass; he comments on the relationship between his company and APC Solutions: “Our business is one that relies on mutually beneficial partnerships and one such partnership is with APC. They give us the level of high quality support that we need to meet tight deadlines. One of our key offerings is our ability to deliver in short timescales yet get it right first time – we wouldn’t be able to do this if we didn’t have reliable technical backup.”
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