03331 500 140

Request a call back
Open

Privacy Policy

Our contact details

Name: APC Communications Solutions Ltd

Address: Unit 21 & 22, Allshots Industrial Estate, Woodhouse Lane, Kelvedon, Essex, CO5 9DF

Phone Number: +44 03331 500140

Email: info@apcsolutionsuk.com

The type of personal information we collect

We currently collect and process the following information:

  • Name
  • Email Address
  • Phone Number
  • Information about the services you request
  • Your business name & address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You entered your details into an enquiry form
  • You subscribed to our newsletter

We use the information that you have given us in order to:

  • Provide you with updates
  • Provide you with the information you requested
  • Provide you with services
  • Notify you about changes to our services
  • Allow us to operate the website efficiently

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@apcsolutionsuk.com.

(b) We have a contractual obligation.

(c) We have a legal obligation.

We may also receive unidentifiable statistical data from Google Analytics when you visit our website:

  • Web browser used
  • Location
  • Social identifiers
  • On-site behaviour

How we store your personal information

Your information is securely stored.

We keep details until permission is withdrawn. We will then dispose your information by secure deletion.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@apcsolutionsuk.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@apcsolutionsuk.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk